Please submit your order number and your question in the 'Message' box on this page.
This is not a tracking service and any premature emails about an order status will not be answered.
Please only query about order status:
After the estimated shipment dates have passed or;
If the order has been over 2 months from the order date barring any PREORDERS or BACKORDERS.
Or if you are changing an order shortly after the purchase.
Orders are fulfilled from Australia.
Have a read on our Covid-19 Shipping Updates page to see what the world of fulfilment currently looks like for us. We update this as the updates come in.